IT Field Technician

  • Location
  • Type
  • Division
    Engineering & Production
  • Salary
    £22000 - £25000 per annum
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Job Title: IT Field Technician

Salary: £22,000 - £25,000

Location: Doncaster

An opportunity for an experienced IT professional to join a local multi -award winning company who are listed on the London Stock Exchange and are one of the UK's top 25 quoted managed service technology companies.
You will be responsible for travelling to multiple education sites providing 1st and 2nd line support to users so a full driving license is essential and you will be required to have a DBS check which the company will provide.
The company are offering 22 days holiday, free onsite parking, business van provided or mileage paid if own vehicle is used, working hours are Mon-Fri 8.30 - 5pm.

Provide 1st & 2nd line support to all users of technology.
Remotely accessing hardware or software to make changes and fix problems.
Writing, editing, and revising training manuals for new and updated software and hardware.
Set up, deploy and re-image desktops and hardware.
Ensure anti-virus updates and Microsoft Security updates are kept current on schools' networks.
To install software as directed and in accordance with licensing legislation.
To perform installations of peripheral devices.
To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices.
Diagnosing system errors and other issues.
Set up of printer hardware.
Liaise with external IT on server issues to ascertain fixes.
Running monthly reports to aid in giving customers a better experience.
Producing bespoke customer reports.
Maintain an up-to-date inventory and asset register of IT equipment.
To maintain network user accounts, profiles, permissions and the addition and deletion of users.
To provide support and assistance, to teaching staff when using IT equipment.
Maintain each school's network, including management of daily backups, anti-virus tools and software licenses.
Handle file, application and hardware maintenance plus related support tasks as required by the school's policies and as instructed by local staff.
Manage and maintain the school's LGfL 2.0 WAN connection, and act as a Nominated Contact for the school.

Good verbal and written communication skills .
Good organisational skills.
Active Directory Management.
Troubleshooting experience.
Ability to identify hardware/operating system problems and provide a simple report.
Knowledge of some software deployed and its uses.
Demonstrate a working knowledge of Windows based software.
Mobile technology (tablets & smartphones using Android & IOS).
A demonstrable knowledge and experience of PC and Server technical support.
MS Office experience (with MS Access preferred).
Networking and Communications Troubleshooting experience.
Active Directory, Group Policy and Server builds and configurations management.
Microsoft Windows operating systems and their use in a local area network environment.
Cisco and D-Link networking technology.
Networking fundamentals (LAN, WAN, Switches, DHCP & DNS).
An ability to work closely as part of a wider team.

Edwards & Pearce is a professional recruitment consultancy with 11 specialist divisions managed by experts in their own area of recruitment.
Established in 1998.
Employ approx 30 staff.
2 offices in Doncaster & Hull.
Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service.
Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's , global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients.
From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments.
It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law.

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