Field Service Engineer

Field Service Engineer

Salary £28,000

Location: Doncaster

Our client, who is based in Doncaster, is part of wider global group. They are the leaders in their field, creating and manufacturing innovative systems such as heating and cooling systems for industries such as Marine, Defence, Rail and Car The develop and produce the specialist products and systems from their site in Doncaster and have been named within the top 100 suppliers in the automotive industry.
They are now seeking a skilled and experienced Field Service Engineer to join their well established, dynamic and professional team.

THE ROLE:
Provide product training support to dealers, direct customer and installers.
Perform repairs to all company products both at Doncaster and at customer locations.
Validation of application solutions for company product solution (heating/air conditioning/battery system/Charging station/etc).
Provide on site support of company products.
Provide telephone and email support of technical issues to direct customers and dealers.
Knowledge of automotive electrical system including vehicle battery technology.
Experience in high-voltage dc systems would be an advantage.
Air conditioning repair experience and F-Gas certificate would be an advantage.
Provide product training support to dealers, direct customer and installers.
Prepare reports of customer visits, repairs for internal and external use.

Salary is £28,000.00 which is based on 38.75 hours per week, working Monday to Friday from around 08.30 to 17.15.

THE CANDIDATE:
Completed a technical education and training within the automotive market or have comparable qualifications and several years of professional experience in the field of practical engineering (Bus, Truck, Off Highway or EV).
Experience with air conditioning systems and fuel operated heaters as well as electrical heating devices.
Knowledge of Automotive industry, high voltage (400v) and low voltage (12/24v) electrics, batteries, heating & cooling systems would be an advantage.
Good working knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
Willingness to travel to customers sites to support products and customers. All parts of the UK and Southern Ireland
Sense of responsibility toward all daily tasks.
Team player who can contribute to any local activities as and when required.
English language skills in both written and verbal form. Any additional language would be an advantage.
Customer focused.
A good confident communicator to all levels.
Ability to work independently and to make local product support decisions when appropriate.

THE BENEFITS:
Company van with fuel card and company mobile phone.
Contribution pension.
company benefits such as dental care plans and death in service benefits.
23 days annual leave plus bank holidays.

THE CONSULTANCY:
Edwards & Pearce is a professional recruitment consultancy with specialist divisions managed by experts in their own area of recruitment.
Established in 1998.
Employ approx. 30 staff.
2 offices in Doncaster & Hull.
Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service.
Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's, global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients.
From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments.
It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law.