Administrator / Customer Service Coordinator

  • Location
    Rotherham
  • Type
    Permanent
  • Division
    Office Support
  • Salary
    £18000 - £20000 per annum
  • Ref
    SB29708_1634804186
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Administrator / Customer Service Coordinator

Salary: £18,000 - £20,000

Location: Rotherham

A great opportunity for an experienced administrator/customer service coordinator professional to join a successful and established company in Rotherham.
You will be part of a friendly team responsible for the day-to-day support of the sales team and customers using established relationship management processes and systems. This involves an end-to-end process - from the creation and administration of customer accounts through to the production of sales quotes and customer contracts.
The company are offering onsite parking, the hours are Mon-Thurs 8.30am to 4.30pm, with an early 4.00pm finish on a Friday.

THE ROLE:
Support with incoming enquiries and dealing with customer orders via the telephone and electronic media.
Production of customer quotations and contracts.
Make outgoing calls to customers to clarify and provide information about their orders, deliveries, products, etc., where required.
Ensure customer orders are inputted into the system in a timely, accurate and efficient manner.
Focus on the customer at all times, providing a high-quality service that is tailored to meet their individual needs.

THE CANDIDATE:
Must have experience working in a previous administration position or have customer service experience.
Be a strong IT user.
Positive approach to work.
A strong team player.
Excellent telephone manner and communication skills.
Works well under pressure and to timescales.

THE CONSULTANCY
Edwards & Pearce is a professional recruitment consultancy with 11 specialist divisions managed by experts in their own area of recruitment.
Established in 1998.
Employ approx 30 staff.
2 offices in Doncaster & Hull.
Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service.
Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's , global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients.
From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments.
It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law.

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