Key Accounts Administrator

A permanent opportunity to join this fast paced and forward-thinking business.

THE ROLE:
Managing Customer Service inbox and forwarding where relevant department.
Answering Key Account incoming calls and redirecting where required.
Managing Returns/Credits Screen, organise collections for Key Accounts
Fedex - liaising with Fedex on lost/missing parcels for Key Account requests
Processing service jobs for Key Accounts
Manage in house system, process orders
Approving / Amending/ Adjusting Credit /Returns
Processing Non-Stock returns
Updating/ Deleting/Amending Backorders

THE CANDIDATE:
Strong customer service and admin experience
Accurate
Great communication skills
Problem solver

THE COMPANY:
Automotive supplies

THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.